Return Policy

At BSC PLACE, we are dedicated to providing an exceptional shopping experience, and an integral part of this experience is our return policy.

Below, we offer a detailed view of how we handle these aspects to ensure your complete satisfaction:

Returns:

Before proceeding with a return, it is vital to verify that your order meets the following requirements:

The product must not have been used.

It must be returned in the same condition in which it was sent.

Returns will not be accepted if there are stains, tears, or any defect that prevents resale.

The period for making returns is 14 natural days from the receipt of the product.

Return Costs:

In our commitment to offering a transparent and fair shopping experience, we wish to explain our policy regarding the costs associated with return shipping. Here is more comprehensive information:

Buyer's Responsibility:

According to our policy, we would like to highlight that we offer free returns. This means that, when deciding to return an item, the buyer will not have to bear any costs associated with the return.

If the customer wishes to make a return, they can do so within a maximum period of 14 natural days from the receipt of the package.

The customer must send an email requesting the return, to the email address info@bscplace.com.

Once the return request is made, BSC PLACE will send a prepaid shipping label.

When we receive the product in our facilities, and verify that everything is correct, we will proceed with the corresponding refund, deducting the cost of shipping.

Order Tracking and Billing:

You can track your order and download your invoice from the "Order History and Details" section of your customer account in our store.

For guest customers, order tracking is available in the "Order Tracking" section on our website.

Customer Service:

We are committed to providing exceptional customer service. Any questions or concerns can be directed to info@bscplace.com.

At BSC PLACE, we appreciate your trust and are here to ensure that your shopping experience is as enjoyable as possible.

Thank you for choosing us as your fashion destination!